4. DESCRIPTION OF THE SERVICES; ACCOUNT REGISTRATION

4.1 In order to use the Services, you are required to register through the Website and obtain an account (“Account”). 

4.2 The Services are only provided to Customers residing within the United Arab Emirates or its territories. Further, You may choose to register as an individual or as a company or other entity. 

4.3 If you register as an individual, you must be at least the age of 18. No individual under the age of 18 or residing outside the United Arab Emirates or its territories may create an Account, use the Services, provide any Personal Data to us, or otherwise submit Personal Data through the Services.

4.4 If you register as a business organization, company, or other legal entity (“Entity”), you must also provide information about an owner or principal of the Entity, and you must be authorized to act on behalf of the Entity and have the authority to bind the business to the Agreement. Accordingly, you represent and warrant that you are legally and duly authorized and empowered by such Entity to (i) this Agreement on behalf of such Entity, and (ii) use the Services on behalf of such Entity. Further, you acknowledge and agree that you shall indemnify, on demand, the Glimpse Indemnified Parties for any breach of such representation and warranty.

4.5 You agree to provide true, accurate, current, and complete information about yourself as prompted by pursuant to the Account registration process, and you agree to maintain and promptly update the registration data (including, without limitation, your e-mail address and your delivery address) and style profile section of the Website to keep it true, accurate, current and complete at all times. You are fully responsible for the correctness of the information you provide. Any losses or damages caused by the information provided by you will be your responsibility to the exclusion of Glimpse.

4.6 Further, to verify your identity, we may, in our sole and absolute discretion, take measures, from time to time, to verify, re-verify or validate your identity and you hereby authorize us to make any inquiries at any time we deem desirable, necessary or expedient to verify your identity and assess whether you meet, or continue to meet our eligibility requirements for using the Service and/or creating an Account, including but not limited to asking you for further information including but not limited to your date of birth, and government-issued ID. If you do not provide such information, take such required steps, or otherwise fail to comply with any of the foregoing requirements, or if we cannot verify your identity, we reserve the right, in our sole and absolute discretion, to delay registering your Account, refuse access to the Service, suspend, and/or terminate your Account. 

4.7 We may allow you to log-in or create the Account through various online third-party services, such as social media and social networking services like Google or Facebook (“Third Party Services”). To use these features and capabilities, we may ask you to authenticate, register for, or log into Third Party Services on the websites of their respective providers. As part of this integration, the Third Party Services will provide us with access to certain information you have provided to them, and we will use, store, and disclose such information in accordance with our Privacy Policy located at https://glimpse.cgprojects.in/en/privacy-policy. 

4.8 Third Party Services use, store, and disclose your information solely in accordance with their policies. We assume no responsibility or liability for the privacy practices or any other actions of any third-party website or service that may be enabled within the Services. Further, we assume no responsibility or liability for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Third Party Services. 

4.9 You represent and warrant that you are the subscriber and owner of the email address you provided in connection with the Services and Account. Further, you agree and acknowledge that we or our affiliates may contact you by e-mail to your provided email address to provide you with notices and information regarding your Account or use of the Services, fulfill your requests, resolve your complaints, provide you with promotional information, or for any other purpose we deem necessary in our sole and absolute discretion. However, regarding promotional information and other non-essential information, as determined by us in our sole discretion, you may opt out any time by following the steps set out in the emails we may send you to your provided email address. Please note that we are not liable for any delayed or undelivered emails.

4.10 It is your responsibility to provide us with your complete, accurate contact information, or promptly update us in the event you change your information. If we discover that any information provided in connection with your account is false or inaccurate, we reserve the right, in our sole and absolute discretion, to suspend or terminate your Account at any time.

4.11 You are fully responsible for your Account, including, without limitation, the login and password details.  Further, you are responsible for maintaining the confidentiality of all actions that take place while using your Account, and must notify us immediately at hello@glimpse.us in the event of any actual or suspected loss or unauthorized use of your account or account password. We are not responsible and we do not assume any liability for any loss that results from unauthorized use of your account.

4.12 Please note that transmission of data or information including but not limited to communications by e-mail over the internet or other networks is not completely secure, and may result in possible loss, interception, or alteration. Accordingly, we do not assume any responsibility or liability for any damage or costs you may incur as a result of any such transmissions over the internet or other networks. While we shall take commercially reasonable efforts to protect the privacy of all information you provide us and while we shall treat all such information in accordance with our Privacy Policy, in no event will the information you provide to us create any fiduciary duty or obligations to you, or result in any liability to you if such information is accessed by third parties without our express written consent.

4.13 Upon successful registration to our Services, we grant you a limited personal revocable, non-exclusive, non-assignable, non-transferable, and non-sub-licensable license to access and use the Services as set out in this Agreement. You are only granted a limited right to use of the Services and only for the purposes of the Services for such time you are registered to use the Services and by the means described by Glimpse as set out in this Agreement. Your use of all the Services is governed by this Agreement. Glimpse may, in its sole and absolute discretion, refuse you access to the Services and/or suspend, cancel, or terminate your registration to the Services without prior notice in accordance with the terms of this Agreement and, notwithstanding anything to the contrary in this Agreement, you shall not be entitled to any compensation in respect of any such suspension, cancelation or termination.

4.14 Your right to access and use the Services is personal to you and is not transferable by you to any other person or entity. You agree not to use, nor permit any third party to use, the Services in a manner that violates any applicable law or this Agreement. You agree that you will not (i) provide access to or give any part of the Services to any third party, (ii) reproduce, modify, copy, sell, trade, lease, rent, or resell the Services, (iii) decompile, modify, copy, sell, trade, lease, rent, or resell the Services, or (iv) make the Services available on any file-sharing or application hosting service. Further, you agree to take all reasonable steps to protect the Services from any viruses, malware, spyware and the like.

4.15 Your sole and exclusive remedy for any failure or non-performance of the Services, including any associated software or other materials supplied in connection with such services, will be for Glimpse to use commercially reasonable efforts to effectuate an adjustment or repair of the applicable Service.

4.16 Use of the Services may be available through the Glimpse App, which may not be available or compatible for all devices. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees (including message and data rates) as well as the terms of your agreement with your mobile device and telecommunications provider. You will need to check the Services to ensure your device and telecommunications provider are compatible. Glimpse is not obligated to provide a compatible version of the Services (including but not limited to a compatible mobile app) for all devices, operating systems or telecommunication providers, all of which are subject to change by Glimpse at any time without notice to you.

4.17 Glimpse makes no warranties or representations of any kind, express, statutory or implied as to: (i) the availability of telecommunication services from your provider and access to the services at any time or from any location; (ii) any loss, damage, or other security intrusion of the telecommunication services; or (iii) any disclosure of information to third parties or failure to transmit any data, communications or settings connected with the services.

5. MEMBERSHIP

5.1 By signing up for a Membership, you authorize Glimpse or its agent to bill your selected payment method for the applicable membership fee, any orders, delivery charges (if any), any and all applicable taxes, and any other charges you may incur in connection with your use or non-use of the Membership. 

5.2 Membership fees are non-refundable. 

5.3 Glimpse offers the memberships located at https://glimpse.us/en/storefront/members  (“Membership”). You will be required to enter your billing information in order to sign-up. Further, you acknowledge and agree that unless you cancel your subscription prior to the last day of the billing cycle as per your subscription, you will be charged for renewal of such Membership in accordance with the billing package of your subscription (“Auto-Renewal”). In the event the Auto-Renewal is rejected for any reason whatsoever, including but not limited to changes to your billing details, you will be required to immediately update your billing information, failing which shall result in suspension/termination of your Account. At any time and without notice, Glimpse may modify the terms and conditions of the payment for the Membership. 

5.4 If you cancel your Membership, irrespective of how many days are left on your Membership, you agree and acknowledge that you are not entitled to a refund for time remaining on such Membership terms.

5.5 We reserve the right to determine the allowed number of Products that may be rented at the same time. If you have a valid Membership (“Member”), the number of Products that can be rented at the same time is determined based on your membership tier (“Membership Tier”) and is located at https://glimpse.us/en/storefront/members  (“Maximum Permissible Limit”). If you wish to rent more than the Maximum Permissible Limit, you must contact us at hello@glimpse.us, which shall be decided by Glimpse, at its sole discretion, on a case-to-case basis, and may be subject to additional fees, additional verification, and the collection of an additional security deposit as may be determined by Glimpse, in its sole and absolute discretion. 

5.6 At any time, you agree and acknowledge that we may, in our sole and absolute discretion, require any Product which you have rented or in your possession to be returned. In such case, you are required to make such Product available for pick-up within 7 days of such request, failing which, we may, in our sole and absolute discretion take any one or more of the following actions: 

(i) Charge you for full value, as determined by us, of such Product (including all delivery, handling and storage fees, all duties and taxes, and any other expenses which may be incurred or be reasonably likely to be incurred in replacing such Product (collectively, “Ancillary Expenses”)), require the full payment for the total replacement value of the Product including all Ancillary Expenses, as determined by Glimpse in its sole and absolute discretion;

(ii) Suspend or terminate your Account and/or Membership; and/or

(iii) Use your security deposit to cover the entire value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), replacement value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), or any part thereof, as determined by Glimpse in its sole and absolute discretion. Further, you expressly agree, acknowledge and authorize the forfeit of your security deposit in such an event. 

5.7 The Membership fee associated with each Membership Tier is located at https://glimpse.us/en/storefront/members . We reserve the right to change, modify or update such fees at any time in our sole and absolute discretion, which shall be applicable for the immediately succeeding membership period.

5.8 If you would like to upgrade your Membership, you can do it on the Website. You will be charged the difference between your previous membership fee and your new membership fee, prorated based on the number of days left in your membership period. Such a prorated amount will be added to your annual charge on your next bill date. 

5.9 Any downgrades in Membership will be decided by Glimpse, in its sole and absolute discretion, on a case-to-case basis. In order to request such a downgrade, you must contact us at help@glimpse.us. Glimpse will review your request after receiving all Product(s) in excess of that which you are allowed to borrow under your requested Membership Tier. In the event Glimpse, in its sole and absolute discretion, permits such downgrade, your new tier will come into effect for the membership period, and you will not be credited for the remaining membership period in which we processed your request to downgrade.   

5.10 You may have the option to buy a Product from the Website or the Glimpse App. The same rules apply if you decide to use such an option, including Section 8 of these Terms. Glimpse does not accept refunds of purchased Products and does not bear responsibility for the quality of the Product once it is delivered. Further, you agree and acknowledge that you shall be responsible for all delivery costs and expenses.

5.11 It is your responsibility to make sure that you have enough time in advance for an event where You will use the Products rented. We are not liable for any damages that you may incur if you do not receive the Products on time. On account of delivery times and weekend delivery options, all Products will be shipped to arrive during business days.     

6. MEMBERSHIP CANCELLATION

6.1 If you wish to cancel the renewal of your Membership, you may cancel the renewal before the immediately succeeding membership period. To cancel your auto-renewal, you may log in to your Account and follow the cancellation procedure or send us a cancellation notice at hello@glimpse.us. Please make sure that you receive confirmation email that your renewal is canceled.

6.2 If you wish to cancel the renewal of your one-year subscription, you may cancel the renewal before the immediately succeeding Annual Subscription Period. To cancel your auto-renewal, you may log in to your account and follow the cancellation procedure or send us a cancellation notice at help@glimpse.us. Please make sure that you receive confirmation email that your renewal is cancelled.

6.3 You agree and acknowledge that notwithstanding anything else in the Agreement, your cancellation is subject to returning all Products to Glimpse on the terms and conditions set out in the Agreement. In the event you do not return such Products to Glimpse, make such Products available for pick-up by Glimpse, or if the Products are damaged in any way as may be determined by Glimpse in its sole and absolute discretion, Glimpse may, in its sole and absolute discretion, take any one or more of the following actions:

(i) Charge you for an additional Membership term;

(ii) Charge you for full value, as determined by us, of such Product including all Ancillary Expenses, require the full payment for the total replacement value of the Product including all Ancillary Expenses, as determined by Glimpse in its sole and absolute discretion; and/or

(iii) Use your security deposit to cover the entire value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), replacement value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), or any part thereof, as determined by Glimpse in its sole and absolute discretion. Further, you expressly agree, acknowledge and authorize the forfeit of your security deposit in such event. 

7. RESERVE WAITLIST

7.1 As a Member, you may use our reserve list service for renting a particular Product. Once the reserved Product is available, Glimpse will process the payment and arrange for delivery in a reasonable time. By using the reserve list service, you authorize Glimpse (or our third-party payment processor) to charge your payment method (as defined below) with the rental fee immediately upon availability of such selected Product.

7.2 You may cancel the reserve list service for a particular product without any fee before we process any payment as set out in Clause 7.1 above. 

7.3  You agree and acknowledge that your use of the reserve list service does not guarantee that the chosen Product will be available, and we shall neither be responsible nor liable in the event such Product is not available at any particular time.

8. MEMBERS - RENTALS AND ORDER CONFIRMATION

8.1 Once you order a Product (“Member Product Rental”), you should wait for the order confirmation email.

8.2 The receipt of an email order confirmation does not constitute our acceptance of an order. We reserve the right, without prior notice and in our sole and absolute discretion, to limit the order quantity on any Product or service, to refuse service to any Customer. 

You agree and acknowledge that we may, at any time prior to delivery of any Member Product Rental, cancel such order for any reason whatsoever. In such case, such Member Product Rental will not count towards your Maximum Permissible Limit.

8.3 It is your responsibility to make sure that you have enough time in advance for an event where You will use the Products rented. We are not liable for any damages that you may incur if you do not receive the Products on time. On account of delivery times and weekend delivery options, all Products will be shipped to arrive during business days.

9. NON-MEMBERS AND ONE-TIME RENTALS

9.1 Subject to availability and this Agreement, you may, without being a Member, pay a one-time payment for each Product for such number of days the Product will be in your possession (“Period of Possession”). You shall be required to confirm the Period of Possession in advance through the Website or Glimpse App. The calculation of such payment starts on the day you receive the Product and ends on the last day of the Period of Possession (“Possession Expiry Date”). You shall return the Product immediately after such Possession Expiry Date / make the Product available for pick-up by Glimpse by the agreed upon Possession Expiry Date, failing which, we may, in our sole and absolute discretion take any one or more of the following actions: 

(i) Charge you for full value, as determined by us, of such Product including all Ancillary Expenses, require the full payment for the total replacement value of the Product including all Ancillary Expenses, as determined by Glimpse in its sole and absolute discretion;

(ii) Charge you for another period of rental;

(iii) Suspend or terminate your Account; and/or

(iv) Use your security deposit to cover the entire value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), replacement value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), or any part thereof, as determined by Glimpse in its sole and absolute discretion. Further, you expressly agree, acknowledge and authorize the forfeit of your security deposit in such event.

9.2 You agree and acknowledge that you cannot receive new and/or rent new Products before returning any outstanding rented Products first.

9.3 All rental fees and availability of Products are displayed on the Website and/or the Glimpse App. In the event of any differences between the Website and the Glimpse App, the terms (including rental fees and price) on the Website shall prevail. 

9.4 Once you order and pay for renting the Product (“Product Rental”), you should wait for the order confirmation email.

9.5 The receipt of an email order confirmation does not constitute our acceptance of an order. We reserve the right, without prior notice and in our sole and absolute discretion, to limit the order quantity on any Product or service, to refuse service to any Customer. 

9.6 You agree and acknowledge that we may, at any time prior to delivery of any Product Rental, cancel such order for any reason whatsoever. In such case, we may either refund you the amount paid for such Product rental or offer credit to be used to rent other Products through the Service, in our sole and absolute discretion.

9.7 It is your responsibility to make sure that you have enough time in advance for an event where You will use the Products rented. We are not liable for any damages that you may incur if you do not receive the Products on time. On account of delivery times and weekend delivery options, all Products will be shipped to arrive during business days.

10. PROCESSING PAYMENT

10.1 Our Website provides the current payment methods that we accept. We do not accept cash, money orders, pre-paid, or pre-loaded cards or personal check or travelers checks of any kind.

10.2 When you place a rental order for a Product, you hereby authorize Glimpse and our authorized payment processor to charge your payment card or other payment instrument for the rental fee and any other fees including but not limited to taxes. Further, in placing any rental order, you must agree to the terms and conditions of our payment processor. 

10.3 We will charge the rental fee, delivery fee, applicable taxes and applicable surcharges immediately upon your order. The total fee will be shown on the Website. Rental fees exclude all goods and service tax, fees, customs, duties, levies, and other governmental assessments, all of which shall be paid by you directly or, if paid by Glimpse, shall be paid by you to Glimpse in connection with your rental order. 

10.4 Your account will be debited or charged when you subscribe or pay for any rentals and provide your payment information in accordance with Clause 6 and Clause 8 above. 

10.5 You must pay with any one of the payment options provided to you. 

10.6 If your payment and registration information is not accurate, current, and complete, and you fail to notify us promptly when any such information changes, we reserve the right to suspend or terminate your account and refuse access to the Services.

10.7 If you do not notify us of updates to your payment method to avoid interruption of the Services, we may participate in programs supported by your card provider to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.

10.8 We reserve the right to suspend or cancel a Product Rental order or terminate your Account and/or access to the Services in the event that we are unable to successfully charge the provided payment method. 

10.9 You are solely responsible for any additional taxes and other fees and expenses including but not limited to delivery, delivery, and handling fees. 

10.10 If you believe a payment shown on your billing statement or receipt is wrong, or if you need more information about a payment listed, you must notify us at help@glimpse.us no later than 90 days after we sent the first statement or receipt on which the problem or error appeared.

11. DAMAGED OR LOST PRODUCTS

11.1 Customers are responsible to treat the Products with the highest degree of care. Our rental coverage includes normal wear and tear, as determined by Glimpse in its sole and absolute discretion, but Customers are liable for any loss, destruction, or damage to the Products for any reason, including due to theft, loss, damage, visible stains or scratches, or any other reason, caused by Customers or not. 

11.2 For the purpose of these Terms, normal wear and tear refers to minor damages, as determined by Glimpse in our sole and absolute discretion, and may include minor stains, missing beads, stuck zippers, or other minor damage that is covered by the rental coverage. 

11.3 If the Product is damaged beyond normal wear and tear, as determined by Glimpse in its sole and absolute discretion, or the Product is lost, then we are entitled to, and you authorize us (or our authorized payment processor) to bill your payment method the full price of repairing or replacing the Product at our sole discretion, and if we are not able to charge the relevant fees, we will have the right to claim those fees from you in any other legal way. Further, we may also, in our sole and absolute discretion take any one or more of the following actions:  

(i) Charge you for full value, as determined by us, of such Product including all Ancillary Expenses, require the full payment for the total replacement value of the Product including all Ancillary Expenses, as determined by Glimpse in its sole and absolute discretion;

(ii) Suspend or terminate your Account and/or Membership; and/or

(iii) Use your security deposit to cover the entire value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), replacement value of the Product (including all Ancillary Expenses, as may be determined by Glimpse in its sole and absolute discretion), or any part thereof, as determined by Glimpse in its sole and absolute discretion. Further, you expressly agree, acknowledge and authorize the forfeit of your security deposit in such event. 

11.4 If you delay to return the Product after the Period of Possession, we will be entitled to bill the amount due for each day of late delivery plus any expenses that we may incur, and if we are not able to charge the relevant fees, we will have the right to claim those fees from you in any other legal way. 

11.5 In case of lost or damaged Product, please contact us at hello@glimpse.us immediately. 

12. SECURITY DEPOSIT

12.1 We may request a security deposit for certain Products, and on a case by case basis. We will not charge your payment method for a security deposit without your consent. In case of a security deposit, we will refund the entire amount of your security deposit once you cancel or terminate your Membership, you do not have any outstanding Product Rentals and if you return all Products in a good and proper condition, as may be determined by Glimpse in its sole and absolute discretion, and you have complied with the terms and conditions of the Agreement. If Glimpse cannot accept a rented product after you rented it, Glimpse shall be entitled to use the security deposit to cover lost or damaged products. By accepting these Terms, you grant us with the right to hold the entire amount of the Product on your payment method at our sole discretion as we shall consider appropriate only if you use our Services or Products. We will give you a notice once we have held any such amount on your payment method. 

13. RETURN OF THE PRODUCT AND RETURN LABEL

13.1 Glimpse shall have the right, at its sole discretion and at any time without any reason, to ask you to return the Product, unless you have bought the Product according to paragraph 4.10. Upon such request, you shall return the product immediately but no later than within 7 days. If you fail to return the product within such period, Glimpse shall have the right to charge you the entire replacement cost of the Product(s) through your preferred payment method or, alternatively, you shall be liable for making the entire payment of the Product to us immediately upon our request. 

13.2 Customers shall return Products with a return label attached to the packaging sent to the Customer so that Glimpse can easily track returned Products. 

14. PRODUCT DESCRIPTION

14.1 We do not guarantee and do not make any representation or warranty about the completeness, accuracy or correctness of any information on the Website or Glimpse App. The information is provided “AS IS”. All features, content, specifications, products, colors and prices of products and services described or depicted on this Website are subject to change at any time without notice. 

14.2 The size, color, and other descriptions are approximate, and the actual size, color and other descriptions may be different than as presented on the Website or the Glimpse App. We cannot guarantee and do not make any representation or warranty on the information provided on the Website and Glimpse App.

15. DELIVERY TERMS

15.1 Glimpse will deliver your order to the address you indicated in the delivery information when you placed your order. You are responsible for providing us with accurate delivery information for deliveries and for keeping the delivery information for your account up-to-date.

15.2 If you fail to provide us with a correct delivery address, you are solely responsible for any resulting loss, theft, or damage to the Products. Once the Product is delivered to you, the risk of any kind of damage of the Product(s) is fully transferred to you until you return such Product to Glimpse.

15.3 We are neither responsible nor liable for any claims, including third party claims, made or brought in connection with any inaccurate delivery information provided by you.

15.4 We are currently delivering only within the United Arab Emirates.

15.5 The delivery term depends on your destination and may change from time to time due to holidays or other events.

15.6 If you take delivery of the Product at any scheduled time, we may take back possession of the Product without refunding you any amounts, as may be decided in our sole and absolute discretion.     

15.7 Failure from you to receive the Product does not release you from subscription and you remain fully responsible for any fees, costs and expenses.  

16. PERMITTED USE OF THE WEBSITE AND SERVICES

16.1 During the term of your use of the Website and Services, we grant you a non-exclusive, revocable, non-transferable, non-sublicensable license to access the Website and use the Services.

16.2 Except as otherwise explicitly provided in these Terms, or as may be expressly permitted by applicable law, the Customer will not, directly or indirectly: 

(i)  reproduce, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of the Services or its technological features or measures; 

(ii) use the Services for any illegal purpose or in violation of any laws and regulations, and your applicable laws;

(iii) rent, lease, sell, resell, loan, distribute, or sublicense access to any of the Services or Product(s). For the avoidance of doubt, Customer agrees that the Product shall at all times be under its direct possession and control; 

(iv) circumvent or disable any security or technological features or measures of the Services; 

(v) use Glimpse’s intellectual property rights without express prior written authorization or in violation of these Terms;

(vi) use the Services with an intent to build a competitive product or service, or copy or substantially copy any ideas, features, functions, organization, structure, application program interface, graphics, or user interface of the Services;

(vii) copy, distribute, or resell any of the information; audio, visual, and audiovisual works, or other content made available on the Services (collectively, “Content”) or compile or collect any Content as part of a database or other work;

(viii) use any automated tool (e.g., robots, spiders) to access or use the Services, or to store, copy, modify, distribute, or resell any Services;

(ix) circumvent or disable any rights management, usage rules, or other security features of the Services;

(x) use the Services in a manner that overburdens, or that threatens the integrity, performance, or availability of, the Services; or 

(xi) remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on any portion of the Services or any Content.

16.3 When using the Service, Customers may make available certain information and materials (“Customer Information”). You acknowledge and agree that you are solely responsible for Customer Information. Glimpse acts solely as a passive conduction for your online distribution and publication of Customer Information. Accordingly, you represent and warrant that: 

(i) you either are the sole and exclusive owner of Customer Information that you make 

(ii) available through the Website and Service or you have all rights, licenses, consents and releases that are necessary to grant to Glimpse the rights in such content, as contemplated under these Terms; 

(iii) Customer Information is not false, inaccurate, incomplete or misleading;

(iv) Customer Information will not be fraudulent or involve the sale of counterfeit or stolen items;

(v) Customer Information will not infringe or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation;

(vi) Customer Information will not contain any content that is libelous, defamatory, obscene, pornographic, abusive, offensive, profane, or that infringes on any copyright or other right of any person;

(vii) Customer Information will not infringe or violate any law;

(viii) Customer Information is not defamatory, libelous, unlawfully threatening, or unlawfully harassing;

(ix) Customer Information is not rude, pornographic or harmful.

16.4 If the Customer breaches any of these terms and conditions, the Customer’s right to use the Services will be suspended or terminated in accordance with these Terms.

17.  WEBSITE AND SERVICES AVAILABILITY

17.1 Glimpse uses commercially reasonable efforts to maintain our Website and Services on a twenty-four (24) hours a day, seven (7) days a week basis. However, our Website and Services may be inaccessible or inoperable due to equipment malfunctions, periodic maintenance, repairs, or replacements that we undertake from time to time. Our Website and Services can be unavailable due to causes beyond our reasonable control, such as failure of telecommunication or digital transmission links, hostile network attacks, network congestion, or other failures. We have no obligation of notice prior to any such unavailability.

17.2 We may update our Services to offer you a better user experience. Therefore, we may provide updates (including automatic updates) for certain Services from time to time. This may include upgrades, modifications, bug fixes, patches, other error corrections or new features. You may be required to download such updates from time to time to ensure that your account and the Services work properly. Further, you hereby expressly consent to automatic updates and agree that the Terms and other terms of the Agreement will apply to all such updates to the Services.

17.3 In our sole discretion, we may change, suspend, or discontinue any or all of the Services at any time, including the availability of any product, feature, database, or content. In addition, we have no obligation to provide any updates or to continue to provide or enable any particular features or functionality of any Service. We may also impose limits on certain Services or restrict your access to part or all of the Services without notice or liability.

18. TERMINATION AND SUSPENSION

18.1 Glimpse may at any time and for any or no reason delete or suspend your right to use the Service with or without notice to you. If you have conducted any fraudulent and/or illegal activity, Glimpse reserves the right to take any necessary legal action and you may be liable for monetary losses to Glimpse. Without limitation, Glimpse may delete or suspend your right to use the Service if you violate the Agreement or any applicable laws. We may also delete or suspend your right to use the Service if we have any reasons to believe that you have been engaged in inappropriate and/or offensive behavior. 

18.2 You may delete your Account at any time by ceasing all use of the Service and by cancelling your membership and deleting your profile on the Account. 

18.3 Any and all sections which by their nature should survive the expiration or termination of these Terms shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of these Terms.

19.  PRIACY

19.1 We will process your Personal Data in accordance with our Privacy Policy, which may be amended from time to time. You have a number of rights which relate to access and control over your Personal Data, which are set out in the Privacy Policy located at http://glimpse.cgprojects.in/en/privacy-policy.

19.2 You acknowledge and agree that we may, in our sole and absolute discretion, combine information you enter or upload for the Services with that of other Customers and/or other Services to the extent permitted by applicable law. For instance, we may use non-identifiable, aggregated data of Customers to improve the Services or to design promotions. Further, you acknowledge and agree that we may, in our sole and absolute discretion, access or store personal information in multiple countries, including countries outside of your own country, in accordance with applicable law.

20. PROPRIETARY RIGHTS

20.1 Glimpse is the sole owner and lawful licensee of all text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, intellectual property rights and other content (collectively “Proprietary Material”) available on the Website, excluding Customer Information. You acknowledge and agree that Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Glimpse is the sole owner of all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials. The Proprietary Material is protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. It is expressly prohibited to use such Proprietary Material, other than as permitted therein, without the prior written consent of Glimpse and, if applicable, the holder of the rights to the Customer Information.

20.2 Glimpse shall be the sole owner of all service marks and trademarks of Glimpse. Any other trademarks, service marks, logos and/or trade names appearing via the Service are owned by their relevant right holders. You are strictly prohibited to copy or use any of these marks, logos or trade names without the express prior written authorization of their relevant right holder.

21.  WARRANTY DISCLAIMER

21.1 You acknowledge and agree that all access and use of the Website and Service is at your own risk. We cannot guarantee and do not warrant that the Website and Service are error-free, free of viruses, worms, free of harmful, illegal or other inappropriate language.

21.2 We do not warrant that the Website or Service will always be accessible and useable. We shall not be liable to you if the Website or Service is inaccessible or unusable in whole or in part, for any reason. 

21.3 All content, including software, Products, products, services, information, text and related graphics contained within or available through the Services are provided “as is” and “as available” basis. Under no circumstances shall we be liable for any errors or omissions in the content or information on the Website. Glimpse does not warrant or make any representations regarding suitability, availability, accuracy, reliability, completeness, or timeliness of any material of any kind contained available pursuant to the Sercices for any purpose.

21.4 Glimpse expressly disclaims all warranties, representations and guarantees of any kind, whether oral or written, express, implied, statutory or otherwise, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement to the fullest extent permissible under law.

21.5 To the maximum extent permitted by law, we do not represent or warrant that (a) the Services will meet your requirements or provide specific results, (b) the operation of the Services will be uninterrupted, error-free or free from other harmful elements or (c) errors will be corrected. Any oral or written advice provided by Glimpse, its affiliates, or their respective shareholders, directors, agents, officers, personnel, employees, successors or assigns does not and will not create any warranty. To the maximum extent permitted by applicable law, we also make no representations or warranties of any kind with respect to the Products and Services.

22. NO LIABILITY

22.1 To the maximum extent permitted by applicable law, under no circumstances (including, without limitation, negligence) shall Glimpse, its affiliates, or their respective shareholders, directors, agents, officers, personnel, employees, successors or assigns be liable to you or any third party for (a) any indirect, incidental, special, exemplary, punitive, or consequential damages of any kind whatsoever, (b) loss of profits, revenue, data, use, goodwill, or other intangible losses, (c) damages relating to your access to, use of, or inability to access or use the Services, (d) damages relating to any conduct or content of any third party or user of the Services, including without limitation, defamatory, offensive or illegal conduct or content, or (e) damages in any manner relating to any content or Products accessed through the Services. To the maximum extent permitted by applicable law, this limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, whether or not Glimpse has been informed of the possibility of such damage, and further where a remedy set forth in these Terms and Conditions is found to have failed its essential purpose. To the maximum extent permitted by applicable law, the total liability of Glimpse, for any claim under the Agreement, including for any implied warranties, is limited to AED 500. You agree to hold Glimpse, including its subsidiaries, affiliates, or licensors, harmless from any damage, claims and/or controversies that have arisen out of or in connection with your or any other party’s use of or inability to use the Service. 

22.2 Glimpse expressly disclaims any liability that may arise between users of its Service. Glimpse is only a place for connecting users. As such, Glimpse is not a party in any transaction or relationship between users. In the event that you have a dispute with a user, you agree to release Glimpse (and our subsidiaries, affiliates, officers, agents, licensors, employees, partners or licensors) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, arising out of or in any way connected with such disputes. Glimpse shall not be responsible for providing any information which may help you to proceed any such dispute. 

23. INDEMNIFICATION

23.1 You hereby agree to indemnify and hold Glimpse and its subsidiaries, designers, affiliates, officers, licensors, or others involved in creating, sponsoring, promoting or otherwise making available the Website and Services, harmless from any and all claims, damages, loss or liabilities, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

(i) any action, inaction, omission or violation of this Agreement or any other rules or applicable legislation made by you;

(ii) your infringement of copyright or other intellectual property rights arising out of the availability of your content on the Website.

23.2 Glimpse is entitled, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You agree and consent, in any event, not to settle any claim or matter without the prior written authorization of Glimpse.

24. NOTIFICATIONS

24.1 The Customer hereby consents to electronically receive and access, via email or the Website, all records and notices for the services provided to the Customer under these Terms that Glimpse would otherwise be required to provide to the Customer in paper form. However, Glimpse reserves the right, in its sole discretion, to communicate with the Customer via mail services using the address under which the account is registered. 

25. GOVERNING LAW AND DISPUTE RESOLUTION 

25.1 This Agreement shall be governed by, and construed in accordance with, the laws of England & Wales without reference to the conflict of laws provisions thereof. Any dispute arising out of or related to this Agreement that cannot be resolved by informal and good-faith negotiations between the parties shall be settled by final and binding arbitration to be conducted by a single arbitrator in Dubai, UAE, pursuant to the Rules of Arbitration of the International Chamber of Commerce. The parties agree, pursuant to Article 30(2)(b) of the Rules of Arbitration of the International Chamber of Commerce, that the Expedited Procedure Rules shall apply irrespective of the amount in dispute. The language of the arbitration shall be English. The decision or award of the arbitrator shall be final, and judgment upon such decision or award may be entered in any competent court or application may be made to any competent court for judicial acceptance of such decision or award and an order of enforcement. The parties agree that the arbitrator shall have the authority to impose equitable and injunctive relief as well as to award monetary relief, as the arbitrator deems appropriate.

26. MISCELLANEOUS 

26.1 Invalid Provision. If any provision of these Terms is held to be invalid, non-binding, or unenforceable, the remaining provisions shall remain valid and be enforced. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable, or non-binding provision, given the contents and purpose of these Terms.

26.2 Entire Agreement. These Terms constitute the entire and exclusive understanding and agreement between the Customer and Glimpse regarding its subject matter and supersedes any and all prior written or oral agreements between Customer and Glimpse.

26.3 Force Majeure. Neither party will be liable for delays or any failure to perform under these Terms due to causes beyond its reasonable control and to the extent not occasioned by the fault or negligence of the delayed party, including: fire; explosion; flood or other natural catastrophe; governmental legislation, acts, orders, or regulation; terrorist acts; or strikes or labor difficulties (each a “Force Majeure Event”). Any delay as a result of a Force Majeure Event shall last only as long as the Force Majeure Event remains beyond the reasonable control of the delayed party; provided, however, that the delayed party shall use its best efforts to minimize the delays caused by any such Force Majeure Event. Customer shall notify Glimpse in writing promptly after discovery of Force Majeure and the expected time of termination of Force Majeure. 

26.4 Independent Contractors. The relationship of the parties established by these Terms is that of independent contractors, and nothing contained in these Terms shall be construed to give either party the power to direct or control the day-to-day activities of the other, or to create or be deemed to create an employment relationship, joint venture, partnership, or other agency between the parties.

26.5 Assignment. We may assign or delegate this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Agreement without our prior written consent, and any unauthorized assignment and delegation by you is void.

26.6 No Waiver. Any failure on the part of Glimpse to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

26.7 Accounts on this site can be anonymized or deleted at the users request. Contact the administrator hello@glimpse.us, for details. Please note, account deletion will lead to the deletion of all personal data and it cannot be recovered.